*Due to Coronavirus we are currently able to offer telephone and Skype appointments. If you need our help during this time please do contact us and we will do our best to help.*

Flexible appointments are available by arrangement throughout the week.

Appointments are usually held at "The Old Library", Finkle Street, Thirsk, North Yorkshire, YO7 1DA.

Out of hours

Evening appointments may be available - we aim to be as flexible as possible to suit your availability.

However, please note all our advisors are volunteers and to arrange an appointment means scheduling two volunteers so we ask for a minimum of 24 hours notice for cancellations.


Our head office is based in York and is usually staffed on Mondays and Wednesdays.

Reflect @ The Gateway Centre
Front Street
YO24 3BZ