We are generally available for appointments from 9.15am - 5pm, Monday to Friday (excluding Bank Holidays). We aim to be as flexible as possible to suit your availability.

We offer appointments by telephone or video calls, as well as in-person at The Gateway Centre in Acomb.

Please note that all our practitioners are volunteers and to arrange an appointment means scheduling two volunteers and booking an appointment room, so we ask for a minimum of 24 hours notice for cancellations.

Out of hours

Evening appointments may be available outside of our general appointment hours.


Our office is usually staffed on Mondays and Fridays.

Reflect @ The Gateway Centre
Front Street
YO24 3BZ