*Due to Coronavirus we are currently able to offer telephone and Skype appointments. If you need our help during this time please do contact us and we will do our best to help.*

We are usually available for appointments on Mondays and Wednesdays between 9.30am - 5pm.

Out of hours

Day/evening appointments can be made outside of our general appointment hours - we aim to be as flexible as possible to suit your availability.

However, please note all our advisors are volunteers and to arrange an appointment means scheduling two volunteers and booking an appointment room, so we ask for a minimum of 24 hours notice for cancellations.


Our office is usually staffed on Mondays and Wednesdays.

Our head office will be closed on Bank Holiday Monday on 31st August & will reopen on Wednesday 2nd September.

Reflect @ The Gateway Centre
Front Street
YO24 3BZ